Frequently Asked Questions

Answers to common questions about Kyon: what it does, how Quantum Units work, what runs on real hardware versus simulators, pricing, and getting started.

The Basics

What is Kyon?

Kyon is a quantum computing platform that lets researchers, scientists, and enterprises run quantum algorithms through a natural language interface. You describe your optimization problem in English; Kyon compiles it into a quantum circuit, executes it, and returns actionable results — no quantum programming required.

Do I need to know quantum computing to use Kyon?

No. Kyon abstracts the circuit layer entirely. You interact with Kyon the same way you'd describe a business problem to a colleague. Under the hood, Kyon's compiler selects the correct algorithm (QAOA, VQE, Grover's, etc.), parameterizes it for your problem, and handles circuit execution automatically.

What kinds of problems can Kyon solve?

Kyon specializes in combinatorial optimization and quantum simulation: supply chain scheduling, vehicle routing, energy dispatch, portfolio optimization, molecular simulation, and cryptographic analysis. If your problem can be framed as minimizing a cost function over discrete variables, Kyon can attack it quantumly.

Quantum Hardware

Does Kyon run on real quantum computers?

Yes, for Enterprise workloads under a signed addendum. Most workflows start on the Qiskit Aer simulator because it is faster, deterministic, and scientifically better for the circuit sizes Kyon runs. Current live QPU routes are Azure IonQ and AWS Braket.

What is the difference between the simulator and real hardware?

The Qiskit Aer simulator models quantum mechanics exactly with zero noise. It produces the correct probability distribution for supported circuit sizes. Real hardware introduces gate errors, decoherence, and queue wait times. For circuit sizes under 30 qubits, simulator execution is faster, cheaper, and more reproducible. Enterprise customers access live hardware when deep-circuit advantage is needed.

What quantum processors does Kyon support?

Kyon is provider-neutral. Public customer live routes currently use Azure IonQ and AWS Braket under a signed addendum; the routing layer is designed to expand as providers and authorizations change. Explorer and Pro plans use the Qiskit Aer simulator, included in all plans at no extra cost.

What is a Quantum Unit (QU)?

A Quantum Unit is Kyon's weighted operation-credit denomination. Workloads consume QU based on algorithm and compute demand: QRNG uses about 50 QU, while deeper VQE work can use 250-500 QU. Your plan includes a monthly QU allocation; unused QU do not roll over.

Pricing & Plans

What plans does Kyon offer?

Explorer ($49/mo, 500 QU), Pro ($149/mo, 2,500 QU), and Enterprise ($499/mo, 15,000 QU with enterprise controls). All plans include simulator-backed quantum workflows. See /pricing for full details.

Can I try Kyon before subscribing?

Yes. Explorer and Pro include a 3-day simulator-backed trial capped at 5 quantum operations. A payment method is required; cancel before trial end to avoid paid billing.

What happens when I run out of QUs?

Your account pauses new circuit executions until the next billing cycle or until you upgrade your plan. You'll receive an email at 80% and 100% usage.

Security & Privacy

How does Kyon protect my problem data?

Problem inputs are processed in-memory and never stored in plaintext. Circuit parameters are encrypted at rest. Kyon's entropy pipeline is designed to support hardware-seeded validation without exposing provider-specific backend details or client data. Results are returned directly to your session and not retained beyond 24 hours.

Is Kyon GDPR compliant?

Yes. Data is processed in US-based infrastructure with EU data residency available on Enterprise tier. We maintain a full data processing agreement (DPA) available on request.

Getting Started

How do I start using Kyon?

Sign up at getkyon.com, choose a plan or start a free trial, and submit your first quantum query via the Kyon interface. Average time to first result: under 2 minutes.

Is Kyon available now?

Yes. Kyon is available for customers. Sign up at getkyon.com, choose a plan, and begin onboarding.